web analytics
Tusla Child and Family Agency

City East Family Services

Who We Are

City East Family Services are a Tusla Child and Family Agency Service

We recognise that every family is unique and that all families need support at certain times. We work with families with children from birth to 18 years.

We provide a service to children and their families within their own homes and communities to build on their strengths and overcome difficulties.

We are open Monday to Friday from 9am to 5.30pm and also outside of these times by appointment in order to suit a family’s needs.

Our catchment area covers the following:

All addresses in Ballybane, Mervue, Doughiska and Roscam on the east side of Galway city

What We Do

Work directly with children and young people at individual and group levels

Provide support to parents and guardians through home visits , individual support and group work programmes

Provide information and advice to children, young people and parents/ guardians when required

Act as an advocate for children , young people and parents / guardians when necessary

Organise family led interagency meetings including Meitheal to develop an action plan and promote the best outcomes for children and young people

-Meitheal is a national practice model designed to ensure that the needs and strengths of children and their families are effectively identified, understood and responded to in a timely way so that children and families get the help and support needed to improve children’s outcomes and realise their rights. It is an early intervention, multi-agency (when necessary) response, tailored to the needs of an individual child or young person.

– Meitheal is used in partnership with parents to help them share their own knowledge, expertise and concerns about their child and to hear the views of practitioners working with them. The ultimate goal is to enable parents and practitioners to work together to achieve a better life for the child. Meitheal is voluntary and can only be undertaken when the parent/carer provides their written consent

How We Do It

Intensive Family work and home based support is offered to parents and families who are experiencing difficult times. Many families also can attend programmes tailored to suit their needs, some of which include:

Parenting Programmes Parent and Toddler Group Individual and group work programmes dealing with issue specific topics for example anger management, bullying, self-esteem and self-confidence building etc. Access to Nutrition and Cookery courses with a qualified, experienced chief Developmental Play Art therapy work on individual or group basis with a qualified art psychotherapist.

We offer support through Home visits, weekly / daily contact and also assist parents to access and engage in other services, with referral onto other supports where appropriate. We are available to attend meetings with or on behalf of families.

Who We Serve

Family Services works with children, young people and their families who are experiencing difficulties at home, school or in the community.
Quiet Stars Group

Quiet Stars Group

Local primary schools

Quick Reference

City East Family Services
Ballybane Community Resource Centre,
Is a Referral Required? No



Opening & Closing

Table of Contents


Event Name:Venue:Aimed at:Date/Time:Description
Parent and Toddler GroupBallybane Community Resource CentreParents and preschool aged children (approx. 0-3 yrs)10.30am to 12pm Tuesday MorningsA relaxed drop in service for parents/ guardians and their children aged 0-3 yrs, to meet and socialise on a weekly basis.
After school activity groupsBallybane Community Resource Centre6 to 10 year olds2.45pm to 4pm Monday & Tuesday of the academic yearAfter-school fun and educational support for children of referred families
Quiet Stars GroupLocal primary schools6 to 10 year old pupilsSchool based group work introducing boys and girls to benefits of mindfulness & mediatation and ways to use it in their daily life
Skate it Out GroupsBallybane Community CentreJuniors-10 to 14 year olds Seniors-14 to 18 year oldsTuesday Junior – 4pm Senior -5.30pmAll girls group where you can learn to roller skate, enjoy art & craft activites, baking and meeting new friends in fun, relaxed environment with Marie & her merry group of volunteers
Weaning WorkshopsBallybane Community CentreParents of babies aged 6 months & olderTBCCommunity dietician & chief run a 3 week programme of workshops supporting parents make informed decisions about their babies first foods with practical advice on weaning & demonstrations on healthy recipes

Share This Page


Thank you for sharing

Choosing A Strong Password

Chains of words, make passwords easy to remember and harder to crack.


To create a password that meets our strength requirements, it’s recommended to use a mix of at least three random words along with a number (not a birthday or 123 etc., just random) and one or more symbols and capitals, but don't capitalize the first letters of the words, e.g.:

  • mower-speaK5shadow
  • table?taPe748goNe.

This password style might not be very common, and it will be much more difficult for computers/bots to crack. It also allows for your passwords to be memorized more easily. Though a password vault may help with that.